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Managed Services

Managed Services

Technology has changed over the years and has become more and more complex. Small to medium businesses need to focus on achieving their business goals and can do so by outsourcing their IT and communication needs.

So, what is Managed Services? It is the outsourcing of some or all of your business’ day to day IT management and computer network technical support needs. For many small to medium businesses, managed IT services is a cost-effective way of improving business operations without sacrificing the valuable technical support businesses need. Thinking Machine can be your entire IT department or we can work collaboratively with your IT team.

So how can a Managed Service Provider like Thinking Machine help your business?

Thinking Machine Managed Services are like a pick’n’mix. You can choose as few or as many services that are relevant to your business. Below are a few examples of how Thinking Machine Managed Services can help your business.

  • Backup

You never know when your hard drive is going to crash, or when you’re going to accidentally overwrite or delete an important file. Thinking Machine Managed Services will backup your important business files such as emails, databases and spreadsheets so you can focus on operating your business.

  • Protect your business from cyber threats

Cyber threats get more and more sophisticated and the devices – computers, laptops, tablets and mobile phones – you use and need to protect are multiplying. All those devices will need protection in the form of antivirus software, firewalls, intrusion detection and security incident management.

Our team at Thinking Machine are cyber security experts. We fight cyber attacks on your behalf so you can focus on more important things – your business. Just leave the swordplay to us.

  • Harden your systems

One of the first things we will do, is harden your systems. This includes patching them, locking down who has access to them, and ensuring that the configurations are only allowing through what actually needs to be done for your business to operate.

  • Servers

A server in a basic sense is a computer that provides data to other computers usually on the same network. Some businesses have staff working from multiple locations so a cloud-based server might be best suited to your business, or you might have all staff working from one location, so having a dedicated physical server may be a more cost effective solution for your business. Cost is also something to consider. With cloud servers you only need to pay for the amount of serve space you use, which can be scaled up or down as your demand for server space changes. If you have a larger business however, particularly one that is data heavy, it may be more cost effective to invest in a physical server. The physical server however will require regular maintenance.

These are just a few of the services we can provide. We can provide customised packages that will meet your business needs. We are happy to discuss this with you.

 

 

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